Craig’s Ten-Year Journey with Arc Thrift Stores

For ten years, Craig Cromar has been a proud and dedicated member of the Arc Thrift Stores family, a place where he found not just a job but a renewed sense of purpose. His journey stands as a shining example of the power of inclusion, perseverance, and the difference that meaningful employment can make.

After spending three years unemployed following his job as a cart pusher at Walmart, Craig wasn’t sure what would come next. That’s when a helpful neighbor, someone who worked with individuals with developmental disabilities, introduced him to Arc Thrift Stores and encouraged him to apply. Craig began volunteering for a week, proving his strong work ethic and positive attitude, before officially joining the team.

Over the past decade, Craig has experienced nearly every side of the store. He started by pricing items on the racks, moved on to sorting and pricing books, and later transitioned to the furniture department where he’s found his home. “I’ve seen all seasons in all three departments,” Craig shares with pride.

Craig’s favorite part of his job is the endless variety of donations. “It’s a smorgasbord and constant change of items that make you go, ‘Oh! Okay, next!’” he says with a laugh. Over the years, he’s come across plenty of surprises, including a glass bottle of formaldehyde with a baby shark inside and a fully intact blood transfusion kit from the Vietnam War.

In the furniture department, Craig’s day begins with a smile and a routine that sets the tone for teamwork and customer care. He clocks in on time, checks in with his manager, and makes sure the furniture dock looks spotless. When customers arrive, he’s quick to lend a hand, whether it’s helping unload furniture, finding the right ticket, or ensuring they leave with the correct item. “It’s no fun when we grab things we’re not supposed to,” Craig says with his trademark humor and diligence.

But Craig’s work is about more than just tasks; it’s about connection and purpose. After losing his job years ago, Craig admits he struggled with depression and confusion about what had happened. “Getting a job at Arc Thrift Stores helped me get my head on straight,” he reflects. “It gave me a reason to get up every day and do something that matters.”

Craig also hopes the community will continue to show patience and understanding toward employees of all abilities. “When someone else is being helped,” he says, “I need to give my attention to the person I’m helping. A little patience goes a long way.”

When asked what advice he’d give to new employees, Craig doesn’t hesitate: “Come in with an open mind. You can always ask questions, and the staff here is always happy to help you get the support you need.”

As we celebrate National Disability Employment Awareness Month, Craig’s story reminds us what true inclusion looks like in action: valuing each person for their strengths, potential, and contributions. His dedication and heart embody the mission of The Arc Pikes Peak Region and the lasting impact of meaningful employment.